Coming soon
Capacity Balancing
Align workload, demand, resources and operational capacity across teams and time.
Decision Blocks
Reusable capabilities for common decision problems
Decision Blocks are modular capabilities used to solve recurring decision problems. They help teams move faster by applying reusable patterns, individually or as part of packaged Decision Deck solutions.
Available now
Case Triage
Every backlog is a competition for limited time, skill and judgement. Case Triage helps decide which cases should move first, which can wait and which need evidence, escalation or specialist review.
Explore the blockAvailable now
Exception Handling
Automation creates value when it knows its own limits. Exception Handling identifies when the normal path is unsafe because evidence is missing, signals conflict, policy blocks action or confidence is too low.
Explore the blockAvailable now
Matching
Weak or conflicting entity matches create decision risk before the action begins. Knowing what belongs together, what must stay separate and what needs review gives you the confidence to act at the right level.
Explore the blockAvailable now
Noise Resilience
Some of the most important cases are the ones your system cannot classify cleanly. Noise Resilience detects weak fit, unfamiliar patterns and signals that fall outside known categories before they are forced into the wrong answer.
Explore the blockAvailable now
Recommendations
Customer attention is expensive to earn and easy to waste. Choosing the right offer, message, intervention or pause at the right moment turns customer knowledge into revenue, retention and resolution.
Explore the blockAvailable now
Risk Stratification
Over-compensation for risk is a drag on revenue and margin. Judging the severity, impact and consequence of risk accurately enough to act with confidence drives material positive changes in business performance.
Explore the blockComing soon
Cause-and-Effect
Model causal relationships and understand how interventions may affect outcomes.
Coming soon
Forecasting
Predict future events, values, demand, risk, capacity and behavioural changes to plan ahead with confidence.
Coming soon
Investigation
Identify what evidence, action or review step is needed next to move a case toward resolution.
Coming soon
Policy Decisions
Apply policies, eligibility rules, approval and rejection logic, and governed decision rules consistently.
Need a block we haven't listed?
Simulation, Diagnostics, Planning & Scheduling, Intervention Strategy, Multi-Party Coordination and more.
Talk to usUse blocks individually, or packaged into solutions
A solution may use one or several Decision Blocks, depending on the decision problem, workflow and governance requirements.